Athletics & Activities

Policies

Cancellation Policy

To cancel participation in an upcoming season, a must be submitted one (1) week prior the upcoming season date.

Refund Policy

  • Withdrawal up to one week prior to the start of s season for whatever reason: A full refund will be provided (less 50.00 Euros administration fee).
  • Withdrawal within two days of the start of a season for no medical reason: 50% of the registration fees will be refunded (less 50.00 Euros administration fee).
  • Withdrawal within 24 hours of the start of a season for any reason NO refunds/credits will be provided.
  • Missed lessons due to personal reasons cannot be rescheduled or credited.

Injury Credit Policy

Players/Members who have started the calendar session and have to withdraw due to personal injury will get a prorated credit towards future sessions. A note from a doctor on his/her letterhead indicating the player cannot participate must accompany the credit request, then a decision will be made by the tennis Academy Coordinator on possible “make-up” dates. The prorated credit will be from the date we received the Doctors note.

Athletics & Activities